“RED Express is delighted to share Delivered As Promised Percentage (DAP %) with all the Customers”
RED Express, one of India’s first dynamic Door-to-Door courier and express delivery provider aims at giving customers an enhanced experience of hassle free parcel services.
Red Express has come up with a new functionality on its website wherein, we display our successful DAP% to the Customers and we give access to our valuable customers to view their DAP% on their dashboards as well.
DAP% means Delivered as Promised percentage. It is a percentage of successfully delivered consignments out of the total number of consignments we handle. The DAP% is calculated when Delivery Date/Time is less than or equals to Estimated Delivery Date/Time.
DAP% calculation is inclusive of operational constraints such as Strikes, Accidents, Bad Weather, Force Measures like Traffic Jams, and Vehicle Breakdown. Our DAP% scores are inclusive of all the transit failures. Therefore, a variation is observed in the DAP% score every week.
For instance, If total no. of consignments handled in a particular month is 1,00,000, out of which we have successfully delivered 92,000 consignments, that means, our DAP % for that particular month is 92%.
RED Express continuously strives to achieve a DAP% of above 90% in the above inescapable conditions also.
Delivered as Promised percentage or DAP% is measured on real-time basis for each and every consignment. Mapping of DAP% score starts from the time of booking of a consignment till the first attempt is made by our Crew to deliver it.
In this competitive world, where the Customers want every bit of information right from the very first phase of booking till the final step, RED Express believes in transparency of numbers and therefore, we have build this concept of DAP%. DAP% score is your confidence measure that you must check with you service providers.
Our registered customers have been given the privilege to view their DAP% scores on their respective dashboards.
RED Express with a vast network is serviceable in 575 pin codes across North India and we believe in our motto “Delivered as Promised” to achieve high levels of DAP% scores.
Our Network: Mahipalpur, Kirti Nagar, Wazirpur, Rani Jhansi Road, Okhla, Laxmi Nagar, Faridabad, Noida, Gurgaon, Moradabad, Jaipur, Haridwar, Ambala, Chandigarh, Ludhiana, Bahalgarh, Sonipat, Ghaziabad, Zirakpur/Mohali, Dera Bassi, Panchkula, Manesar, Dehradun, Agra, Lucknow, kanpur, Varanasi, Amritsar, Jalandhar, Patiala, Meerut, Ajmer, Kota, Jodhpur, Allahabad, Indore, Bhopal, Panipat, Karnal and Bareilly.
About RED Express (www.getsetred.net)
RED Express is a Door to Door Domestic Express Parcel Courier Service provider. RED stands for Real-Time Express Distribution. It shares business information through a highly efficient Web Based Integrated Information Technology Platform. It has Flexible and “As Promised” Pick-up and Delivery timings along with an array of a lot of other optional Value Added Services as well.
Toll Free: 1800 123 2400
